Wednesday, July 28, 2010
No invoice from seller.
I recently bought a couple of items from one seller. The seller offered combined shipping in his auctions, so I requested total when I was done shopping. After a couple of requests I got an invoice for one of the items I bought along with 5GBP shipping(auction stated 3,95GBP shipping for the first item+1,75 GBP shipping for each addidtional item). I wrote back through my ebay and asked for an invoice for both items, but so far I haven't heard anything from the seller. It's not possible to edit the invoice prior to paying either. So what do I do now? Wait for the seller to slam me with a non paying bidder alert?|||How long has it been? It is the weekend, perhaps they're out of town? Be patient.|||Sellers can now file the UID(Unpaid item dispute) in 4 days after the auction ends. Ebay's message system is not 100% reliable. If I were you, I would pull the seller's contact info and give them a call. Use this Link Often the seller's are NOT getting buyer's messages requests for a corrected invoice.|||Click the word LINK in the above post to pull the seller's contact info(phone number)|||The auctions ended the 23. I got the invoice with errors on the 26. Yes, perhaps they are out of town. It's certainly possible with the Easter holidays approaching. I will try to contact them again if I haven't heard from them by tomorrow evening. I'm in Norway and the seller is in the US, so a phone call is just not worth it. Perhaps if it had been a high dollar item, but not for something that cost 5,50GBP. Thanks for the suggestion though.|||If the seller is in the US, why it it priced in GBP?|||I have no idea. Perhaps it's because I shopped through Ebay UK? Anyway, the seller has now sent me a new invoice. Everything is correct when I view the mail, but when I get to paypal after hitting the pay now link, 3GBP is suddenly added to the shipping quote. I don't know if it's the Ebay system that's messed up, or what it is, but as it stands now it will actually be cheaper for me to pay for each item separately.|||Is there a way to pay for the items separately using the full shipping quoted in the auction? Every time I go through my ebay I encounter inflated shipping amount.|||Looking over it, what I think happened is that the first invoice contained the combined shipping I'm really supposed to pay, but the seller left out one of the items I bought. When the seller then sent me an adjusted invoice he/she forgot to adjust the shipping accordingly, so the shipping for the item that was left out was added on top of the shipping from the previous invoice.|||Last week I bought two items from one seller. One was an auction and the other from the seller's store. When I tried to request an invoice I could not get the two items to display together either on PayPal or eBay so I contacted the seller to let her know. My seller told me that eBay wouldn't let her combine store and non-store items. She put the total of the combined shipping on one item and no shipping on the other. Did you check both items to see if that is what might have happened?
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