eBay buyer resolution center vs. Paypal res. center...which is better?

I recently bought an item which I strongly believe to be a fake piece of Tiffany jewelry. I have contacted the seller who does not seem to be willing to work with me, so it appears that I am going to have to file a claim. As I have no experience with this, I was wondering if I would have better luck filing directly with eBay or Paypal, as that is how I paid for the item. Also, does anyone know what will be required to prove the item is not authentic? Can I take to a Tiffany store or is there somewhere online that eBay and/or Paypal will accept as proof? Thanks in advance for the help!|||How do you know it's a fake?|||The good news is the seller doesn't have a dozen of these. And, Tiffany has one of the best VERO programs on Ebay and diligently search for listings for fake Tiffany. I found this site of a Chinese replica company that sells this design in the bracelet, but they do not have the necklace listed. You should try Googling Fake Tiffany infinity necklace and see if anything pops. Good Luck...at this point, I think it could go either way. Becky|||Why would you contact the seller based on what you "think". You need to prove it's a fake.|||Walk into any Tiffany's store and show it to a salesperson. I agree with the other posters. If you only suspect it is a fake, without knowing for sure, you should concentrate on that first before filing a claim and leaving feedback for the seller. Or, you could simply return the item for a full refund if you aren't happy with it. Either way, accusing someone of selling a fake, without knowing for sure, is not a fair practice. If it is a fake, absolutely go for it! If it's real, please consider reacting appropriately to a seller of genuine Tiffany jewelry as they are becoming more and more scarce here on eBay!|||nenner, Definitely take it to a Tiffany store before leaving feedback. Before bidding on this type item ask questions of the seller, and satisfy yourself of its authenticity before bidding. Never bid on an item just because it is close to ending, and the price looks good. It is a recipe for disaster.~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ I did not sell you my opinion|||All complaints are filed thru eBay first now.....Link But first, you need to authenticate the piece in question.******************************************|||If you do take the piece into a Tiffany store, DO NOT say you bought it on Ebay or they will auto say it is fake , even if it is not. Ebay and Tiffany, have quite a "history" (Google) regarding counterfeit Tiffany items on Ebay. I do know, Tiffany stores will not provide the required "proof of counterfeit" in writing. I also know and have heard of many cases recently, where Tiffany has "confiscated" the counterfeit Tiffany item on the spot. If this happens, do get some kind of receipt for the item confiscated from Tiffany. I would contact your seller first and discuss the matter. Be prepared to provide proof and Why you think the item is counterfeit to the seller and more importantly to Ebay OR Paypal.|||"I have contacted the seller who does not seem to be willing to work with me, so it appears that I am going to have to file a claim. As I have no experience with this, I was wondering if I would have better luck filing directly with eBay or Paypal, as that is how I paid for the item. " Given Ebay and Tiffany's history regarding countereits, I think I would file with Ebay on this one.|||Seller has 24 feedback as a new seller. Seems to have listed a few Tiffany items (all different) as well as other gold pieces, as if liquidating personal items for some cash. The time to research the piece/ item for authenticity is Prior to bidding. What if anything are you (buyer ) basing the " I think this is fake" on? Go to the Fine Jewelry discussion board, give the auction number and perhaps some of the veteran Ebay posters can give you an idea, if the piece is or is not counterfeit.|||go to paypal it is probley fake as, Ebay is full of it with asian sellers all i say is buyer beware buying anything on ebay, even the dvd sellers are crooks by not saying the items they sell are ex movie rentals. we want to know what we are buying here guys.