Wednesday, July 28, 2010
Unbelievable seller, failed to ship, but won't refund???
After won and paid, seller doesn't like to ship, claimed 'item out of stock', sent me cancel request, but he did NOT refund. I asked him either to send or to refund me, but he did NOT. Waited and wasted 7 days, I had to clode the cancel request. I denied his request to cancel the transaction. I really think there's a communication gap between us. I have cleared stated REFUND first and I will agree to cancel, but the seller won't. What's actually wrong why he did not refund and want to cancel the transaction?|||File and "Item not Received" right now (Paypal or Ebay) and get your money back. Seller should always refund first before anything else if they don't have the item unless by clicking the purchase button you agreed to wait for stock.|||" I had to clode the cancel request. I denied his request to cancel the transaction. " Your seller is required to refund immediatley when "out of stock on an item" as per the Seller Practices Policy.Link Seller should NOT be requesting to cancel the trnasaction, so he can get his Ebay seller fees back , before refunding you. File a INR ( Item Not Received) with Paypal now and get your refund! Don't forget to leave a factual Neg for the seller as follows: Item out of stock, seller uncooperative re: refund Poor transaction.|||More important even than feedback are the Detailed Seller Ratings. Remember that ONE is the lowest rating and has a strong impact on the seller's ability to list and the visibility of his listings. No rating is a Free Pass. While you cannot comment on his speedy shipping or shipping fees, you can comment on his As Described (since it was not available) and on Communication (which has been poor).
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