Monday, October 26, 2009

Home button does not bring me to the ...

I bought an iPod Touch 16GB in the beginning of june. It was a gift, and has not been in use until yesterday. The home button is totally unresponsive. Pushing the home button will not give any respons at all. Whenever I launch an app, I'm stuck there, until I shut the device off or reset it.

We felt this might be a softwareproblem. The software was upgraded to 3.1.2

The iPod is fully charged. I have done a restart and a reset several times. All of the content on the iPod (music was the only thing put into it, no apps) is removed. I have reset all settings and the software is restored several times using the restore button in iTunes.

I can do a "hard reset" (holding down the sleep/wake button and the home button at the same time for 10 sec will give me the expected respons). So it seems the home button hardware is working.

I still believe this is some sort of software error. I have done everything suggested by Apple to sort out the problem, but nada!

This is a brand new iPod, it has never been used and I obviously will take it to the store and I am sure it will be fixed or replaced.

BUT: Does anyone have any suggestions, in case there are something I should have tried out first?

Orignal From: Home button does not bring me to the ...

No comments:

Post a Comment