Sunday, October 18, 2009

iPod Touch 2nd Generation completely ...

I bought my iPod Touch 2nd generation last April of this year, 2009 and today I have encountered the biggest problem ever on my iPod. It's DEAD! This morning, i was playing a game and it ran out of battery so i charged it then i fell asleep for a couple of hours. When i woke up, assuming the battery was already full, I unplugged it and switched it on and and it gave me a blank screen, just plain white. So i waited because i thought it was normal. 15 minutes passed, it was still the same blank screen. And i pressed the power button again and nothing. it would not even switch off. It was just plain white screen. Then i connected it to my laptop so i could restore thinking it would help. I clicked the restore button on my iTunes version 9, then it AUTOMATICALLY updated my iPod software to 3.1.2 (since I bought the 3.1.1 Software Update already) and backed up my files. So there, it started restoring my iPod for a minute until a message flashed on my window that my iPod has malfunctioned and pressed the SEND MESSAGE button to Apple regarding the malfunctioned system of my device because it says it might have information that would help Apple improve the device or to solve the problem. After the message was sent, my iPod window in my iTunes closed and iPod power was turned off. I tried to switch it back on and it just wouldn't switch on. It's completely DEAD! I disconnected it from the USB and re-connected to see what happened. Windows (Vista) has detected that there's a device but the device does not have any Driver installed. So i updated the driver and it did and I still get a message flashing that the device is malfunctioned and it needs to be replaced. So now, I'm very disappointed! None of these 3.1.1 or 3.1.2 Software Updates are working properly! It just crashes the whole device! I tried getting help online for troubleshooting but it lead me to nothing! My iPod is totally DEAD after that software update of 3.1.2 and I don't understand why it automatically updated the software when I only clicked the restore button! Now, it doesn't even switches on anymore even if i press the power button for a long time, nothing... I believe that the warranty still applies for it since I just got it early this year and it's a whole technical thing. Can Apple fix this problem with my iPod Touch?!

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